Last Updated: August 17, 2026

Welcome to Shine & Sparkle Services. These Terms & Conditions govern your use of our website and your purchase or use of our mobile vehicle detailing and related services.

By using our website, submitting a booking request, scheduling an appointment, or purchasing our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

About Shine & Sparkle Services

Shine & Sparkle Services provides professional mobile vehicle detailing services throughout Bath, Brunswick, Topsham, and surrounding areas in Midcoast Maine.

Our services may include:

• Interior car detailing

• Exterior detailing and paint correction

• Protection and restoration services

• Ceramic coating

• Pet hair removal

• Car deep cleaning

• Biohazard interior cleaning

• Pickup and drop-off services, where available

Service availability may depend on location, vehicle condition, service requirements, scheduling, weather, and other operational considerations.

Booking and Appointment Confirmation

Submitting a booking request through our website does not automatically create a confirmed appointment.

All appointment requests are subject to review and final confirmation by Shine & Sparkle Services.

When submitting a booking request, you are responsible for providing accurate and complete information, including your name, contact information, address, preferred date, vehicle type, and requested service.

We may contact you by phone, text message, or email to confirm appointment details, clarify service requirements, or provide pricing information.

An appointment is considered confirmed only after Shine & Sparkle Services provides confirmation.

Service Pricing

Prices displayed on our website are starting prices and may vary depending on the vehicle’s size, condition, level of contamination, service requested, location, and additional work required.

Certain services may be priced according to distance from Bath, Maine. Services beyond the standard service area may require a custom quote.

Additional charges may apply for conditions or services requiring substantially more time, labor, products, or specialized equipment. This may include excessive pet hair, heavy stains, severe odors, excessive dirt or buildup, neglected interiors, biohazard contamination, or other conditions that require additional treatment.

Any significant additional service or charge will be communicated when reasonably possible before the additional work is performed.

Payment

Payment is due after the service has been completed unless otherwise agreed upon in advance.

We currently accept cash, credit or debit cards, and Venmo.

Customers are responsible for paying the agreed service price and any approved additional charges.

Shine & Sparkle Services reserves the right to update its pricing and service offerings at any time. Pricing applicable to an already confirmed appointment will be communicated to the customer.

Vehicle Condition

Customers are responsible for informing Shine & Sparkle Services of any known issues, pre-existing damage, fragile components, aftermarket modifications, or other conditions that may affect the service.

Detailing is intended to clean, restore, refresh, and protect vehicle surfaces, but not every stain, odor, scratch, defect, discoloration, or form of damage can be completely removed.

Results may vary depending on the age, condition, material, previous treatment, and level of contamination of the vehicle.

For heavily soiled, neglected, contaminated, or damaged vehicles, additional time or specialized treatment may be required.

Pre-Existing Damage

Shine & Sparkle Services is not responsible for damage, deterioration, defects, or conditions that existed before the service began.

This may include, but is not limited to:

• Existing scratches, dents, chips, cracks, or paint defects

• Peeling, failing, or damaged paint

• Damaged trim or plastic

• Weak, loose, or deteriorated components

• Previously repaired or improperly repaired surfaces

• Damaged leather, vinyl, fabric, or upholstery

• Existing stains or discoloration

• Previously applied coatings, films, wraps, or aftermarket products

Customers should disclose known vehicle issues before service begins.

Interior Cleaning and Stain Removal

Interior detailing and deep cleaning can significantly improve the condition and appearance of a vehicle, but complete removal of every stain, odor, or contaminant cannot be guaranteed.

Some stains may be permanent or may have caused underlying damage to the material.

Pet hair removal is available as a service or add-on. Excessive pet hair may require additional labor and may result in an additional charge based on the vehicle’s condition.

Biohazard and Specialized Cleaning

Biohazard interior cleaning is a specialized service intended for vehicles affected by severe contamination, including certain bodily fluids, mold, or hazardous spills.

Such services may require additional precautions, protective equipment, specialized disinfectants, additional labor, and appropriate handling or disposal procedures.

Shine & Sparkle Services reserves the right to inspect a vehicle before accepting a biohazard or heavily contaminated cleaning request.

We may decline a service if the condition of the vehicle presents a safety risk, requires services beyond our capabilities, or requires specialized remediation outside our service scope.

Exterior Detailing and Paint Correction

Exterior detailing and paint correction are intended to improve the appearance and condition of vehicle surfaces.

Paint correction can reduce the appearance of certain swirl marks, imperfections, and surface defects, but complete removal of every imperfection cannot be guaranteed.

The extent of correction depends on the condition and thickness of the vehicle’s paint and other factors.

We will use professional techniques and products appropriate for the service being performed, but results may vary from vehicle to vehicle.

Ceramic Coating

Ceramic coating services are intended to provide enhanced gloss, surface protection, and easier maintenance.

Proper preparation may be required before application, including cleaning and paint decontamination or correction.

The longevity and performance of a ceramic coating may depend on factors including vehicle use, environmental exposure, washing practices, maintenance, and aftercare.

Any stated coating guarantee applies only according to the specific terms communicated by Shine & Sparkle Services at the time of service.

Customers are responsible for following any recommended aftercare instructions.

Mobile Service Requirements

Because Shine & Sparkle Services operates as a mobile detailing service, customers must provide reasonable and safe access to the vehicle at the agreed service location.

Where required, customers must provide access to a reliable standard electrical power outlet near the vehicle.

We bring our own water and detailing equipment.

The customer is responsible for ensuring that the service location is legally accessible and reasonably suitable for the requested service.

If conditions at the location prevent the service from being safely or properly completed, Shine & Sparkle Services may need to reschedule or modify the service.

Workplace and Property Access

Services may be performed at a customer’s workplace or other permitted location provided that the customer has permission to have the vehicle serviced there and that sufficient working space and required access are available.

The customer is responsible for obtaining any necessary permission from property owners, employers, landlords, or other relevant parties.

Pickup and Drop-Off Service

Pickup and drop-off service may be available within the stated service area and is subject to availability and prior confirmation.

Where this service is provided, customers must provide accurate pickup and return information and ensure that the vehicle can be legally accessed.

Customers should remove valuable personal belongings from the vehicle before pickup.

Shine & Sparkle Services is not responsible for personal items left inside the vehicle.

Personal Belongings

Customers should remove cash, electronics, documents, valuables, firearms, medications, and other personal belongings from their vehicle before service.

Shine & Sparkle Services is not responsible for personal belongings that are lost, damaged, or left inside a vehicle.

Service Time

Most detailing services take approximately 2–4 hours, depending on the vehicle’s size, condition, and selected service.

Estimated service times are not guaranteed completion times.

Additional time may be required for vehicles requiring extensive cleaning, pet hair removal, stain treatment, deep cleaning, biohazard treatment, paint correction, or other specialized work.

Weather and Scheduling

Because our services are mobile, certain services may be affected by severe weather or unsafe working conditions.

If weather or other circumstances prevent the service from being performed safely or to an appropriate standard, Shine & Sparkle Services may contact the customer to reschedule the appointment.

We will make reasonable efforts to communicate scheduling changes as soon as possible.

Cancellations and Rescheduling

Customers are encouraged to provide as much notice as possible if they need to cancel or reschedule an appointment.

Appointments may be subject to cancellation or rescheduling policies communicated at the time of booking.

Shine & Sparkle Services reserves the right to reschedule or cancel an appointment when necessary due to weather, equipment issues, staffing availability, unsafe conditions, inaccurate booking information, or circumstances outside our reasonable control.

Customer Responsibilities

Customers agree to:

• Provide accurate booking and contact information

• Provide accurate information about the vehicle and requested service

• Disclose known vehicle conditions that may affect the service

• Provide reasonable access to the vehicle

• Obtain permission to service the vehicle at third-party locations

• Remove valuable and personal belongings before service

• Follow recommended aftercare instructions where applicable

• Pay all agreed charges when due

Right to Refuse or Modify Service

Shine & Sparkle Services reserves the right to refuse, modify, or discontinue a service when:

• The vehicle presents a safety risk

• The requested service is outside our capabilities

• The vehicle requires specialized remediation

• Conditions are substantially different from those described during booking

• The service location is unsafe or unsuitable

• Weather or other circumstances prevent safe completion

• The requested work could reasonably cause damage to an already compromised surface or component

When reasonably possible, we will discuss the available options with the customer before proceeding.

Satisfaction and Service Concerns

Customer satisfaction is important to us.

If you have a concern regarding a completed service, please contact Shine & Sparkle Services as soon as reasonably possible so that we can review the issue and determine an appropriate resolution.

Certain imperfections, stains, odors, scratches, or existing defects may not be fully removable, and service results may vary based on the condition of the vehicle.

Website Use

The content on this website is provided for general informational purposes.

We make reasonable efforts to keep website information accurate and current; however, service descriptions, pricing, availability, photographs, testimonials, and other information may change without notice.

Website images may illustrate the type or quality of work performed but do not guarantee identical results for every vehicle.

Intellectual Property

Unless otherwise stated, the content on this website, including text, branding, logos, graphics, photographs, design elements, and other materials, is owned by or licensed to Shine & Sparkle Services.

You may not reproduce, copy, modify, distribute, publish, or use our website content for commercial purposes without prior written permission.

Third-Party Services and Links

Our website may contain links to third-party websites, platforms, payment services, maps, or other resources.

Shine & Sparkle Services is not responsible for the content, availability, privacy practices, security, or policies of third-party websites or services.

Your use of third-party services may be subject to their own terms and conditions.

Limitation of Liability

To the extent permitted by applicable law, Shine & Sparkle Services will not be responsible for indirect, incidental, consequential, or special damages arising from the use of our website or services.

We are not responsible for pre-existing vehicle damage, defects, deterioration, or conditions that are unrelated to our services.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Privacy

Your use of our website may involve the collection and processing of information submitted through contact and booking forms.

Please review our Privacy Policy for information about how personal information is collected, used, stored, and handled.

Changes to These Terms

Shine & Sparkle Services may update or modify these Terms & Conditions from time to time.

Any updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the State of Maine, without regard to conflict-of-law principles.

Any dispute arising from the use of our website or services will be handled in accordance with applicable Maine law.

Contact Us

If you have questions about these Terms & Conditions, our services, or an appointment, please contact Shine & Sparkle Services.

Shine & Sparkle Services

Phone: (207) 449-2097
Email: henry@shinensparkleservices.com
Location: Bath, Maine
Service Area: Bath, Brunswick, Topsham & surrounding Midcoast Maine
Business Hours: Monday–Saturday, 8:00 AM–6:00 PM

By using our website, submitting a booking request, or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.